Elevating your Client Experience from Start to Finish
January 14, 2020
6:00 PM - 9:00 PM
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As busy and seasoned creatives, it's easy to lose touch of our client's perspective as we continue to add more to our proverbial plate. This deep dive discussion will remind and enlighten industry vendors that the client experience starts way before the client books you and ends months after the event is over. Broken into three sections (pre-booking, working together, and post booking phases), Megan will highlight some of the biggest missed opportunities when it comes to elevating your client experience from start to finish and will provide tangible tips and takeaways on how to streamline this experience and exceed client expectations time and time again!
Attendees will Takeaway:
1-Honing in on and assessing your company's introductory touchpoints
2-Setting clear expectations during your consultations and educating your client
3- Tips for systematizing your workflow
4- How best to handle mistakes made during the process
5- Offboarding your client
Thank you to our amazing sponsors!
$55.00 after 11:45 pm January 10
$85.00 after 11:45 pm January 10
$105.00 Member Ticket + 2
$165.00 after 11:45 pm January 10