The Philosophy of Service WORKSHOP
October 07, 2019
9:00 AM - 6:00 PM
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*** TRIANGLE NACE MEMBERS ONLY WORKSHOP ***
SPECIAL MEMBERS ONLY WORKSHOP
The University Club & Triangle NACE are proud to present "THE PHILOSOPHY OF SERVICE" with world renowned trainer and speaker, Charles Anderson. Please join us from 9 am to 6 pm at the University Club in Durham for an all-day workshop & training for your team's leadership.
When done right, servant leadership pervades organizations from the chief executive down to the front of the line. Charles Anderson's training will help you educate, support, and empower your team through the special lens of service. Based on specific history, culture, and environement, he'll work with attendees to identify the 'why' behind each team member's reason for choosing service, which enables them to build their own unique service culture founded on teamwork. All profound service experiences require a vision, and as a group, workshop attendees will develop customized service culture vision based on the "relationship with service" that we desire our organizations to have with customers, clients, and guests.
Our gracious hosts, the University Club, will be offering a light breakfast, snacks & refreshments throughout the day, as well as a buffet lunch. The workshop is open for registration to NACE Members and up to 5 team members ONLY. Spots are VERY LIMITED for this one-time workshop. Be sure to REGISTER EARLY and reserve spots for you and your team leadership.
OUR SPECIAL GUEST & TRAINER
Charles Anderson brings a unique depth of experience and personal resources to the world of international service. Charles realized early in his hospitality career that service is at the forefront of business, regardless of the industry. With a long history of perfecting service, the hospitality industry remains his guide for how Choosing Service moves customers and creates business opportunities.
With more than thirty years experience in private service, hospitality, hotels and spas, and education, Charles boasts an impressive résumé. He has held the titles of Head Sommelier, Beverage Director, and Director of Restaurants at the Phoenician Resort & Spa in Scottsdale, carried the distinction of General Manager in several fine dining restaurants including the Caribou Club in Aspen, Colorado, and is currently an Adjunct Professor at both The Hotel School at Johnson & Wales University and at The Culinary School at the Art Institute of Colorado. He has trained the Military Enlisted Aides who serve in the White House, the Vice President’s Residence, Camp David, and the Pentagon. Charles’ goal is to brand and accentuate the appropriate service culture in each unique environment.
“What the discerning client is looking for today is to be recognized authentically and to be welcomed and enriched by genuine, unscripted, and knowledgeable service.”
--- Charles Anderson ---
OUR MEMBER SPONSORS:
Host Venue, Catering and Planning:
$75.00 Member Ticket
$95.00 after 11:45 pm October 4
$75.00 Member's Team Member Ticket
$95.00 after 11:45 pm October 4
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